FAQs

How long does it take to receive my order?

Standard production once you submit the order takes 4-5 weeks. Once the coins are complete, they are shipped to your door in 3-7 days.

We use zinc alloy.

Minimum quantity is 50 coins

Most custom challenge coin designs are completed within 24–48 business hours after we receive your logo, concept, or design brief. If revisions are needed, updates are usually sent the same or next business day until final approval.

Yes! We are so confident we will design the perfect coin for you we offer free artwork and unlimited revisions until you are ready to order. We believe you should see what your coin will look like before committing to any kind of payment.

We offer unlimited design revisions at no extra cost until you approve the final proof. We won’t move your order into production until you are completely satisfied with the design.

Yes. We specialise in custom-shaped and cut-to-shape challenge coins, allowing you to create unique designs that go beyond traditional round coins. Custom shapes do not limit detail or durability.

We offer a wide range of finishes, including antique gold, antique silver, antique bronze, and more. Specialty options such as dual plating and colour fills are also available. Visit our page to see all plating, edge and packaging options.

PDF and JPEG files are the easiest to work with as well as GIF and PNG or documents such as DOCX and PPTX. We can work with almost any format you can provide.

This is preferred however many customers just write out a description of what they would like on their coin but images or even sketches can assist to produce your artwork.

We keep your mold for up to 3 years.

Yes, moulds are for each side of the coin, so if you only are changing one side of your coin the side that remains unchanged.

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